Monomotapa
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The location in city centre was perfect. Main road out of town straight out of hotel and on the Mutare Road. Exercise/Health Suite was open 24/7. All equipment works, after-all some of the staff used it which is testimony to the services they provide. Often staff who work at a place shun using those very services they provide. Room service was also quite helpful, especially with the drinks choices. Gin with Indian Tonic water chased by a Zambezi Beer went down a treat. To make transactions easier, may I suggest opening a tab. Saves on fumbling for money. Ample parking space both in basement if you get there early or outside parking. I would also suggest an early morning walk around the streets before they become too busy. So much to see without human disruptions. Overall, enjoyed my stay. Thanks to Clive head of service and also David and Mufaro at Reception. Deputy Manager , sorry didn’t get your name, for making my checkout smooth. Will I return. Definitely!
Bakison
Φεβρουάριος 2025
First stay at Monos in 40 years. It has changed in as much as being tired, with aged facilities. Unfortunately there was a live music concert in the garden outside all rooms which meant that noise levels in the room were high, more so on the 14th floor. Despite this, hotel staff were excellent throughout. A very warm and friendly welcome followed by attentive and responsive service by Bruce, the Bell Boy, as an alternative quieter room was found on a lower floor. Room service was swift and food tasty. To summarise, a very old hotel desperately needing modernising. Staff work very hard to compensate and made the difference to make my stay a pleasant one.
Piers
Απρίλιος 2025
The reception l got when checking inn it was. excellent the room service it was on point the waiters always good all friendly and smiling
Ophelia
Μάρτιος 2025
The breakfast was good but too expensive ( value for money). The ala carte breakfast was a better option. The service by the waiters was great and efficient. The rooms were very good and spacious
Morris
Δεκέμβριος 2024
The room size, warmth, cleaning
Mtingele
Ιούνιος 2025
The hotel is very central. Service was impeccable. Food was great with a great spread for both breakfast and dinner. It has a spa and hairdresser on site, which was also convenient.
Nontobeko
Ιούνιος 2025
Good location for the city for our trip down memory lane. Helpful staff, easy underground secure parking. Great breakfast in a nice space.
John
Απρίλιος 2025
The total experience was just good from the booking, reception up to the stay. All was fine.
Kazaka
Ιανουάριος 2025
Great stay at the Monotapa Hotel, staff were super friendly and accommodating. Really, a great breakfast, freshly made omelette just the way I like them. loved having the option to eat downstairs or have it sent to our room. Thank you Monotapa for having us 🥰
Kiran
Ιούνιος 2025
The fact that when l found out that the room allocated was too far away from the elevator as l wasn't feeling too well they had no problem giving me a room just by the elevator which was very convenient
Shamiso
Σεπτέμβριος 2024
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